FAQs

  • My standard rate for 53-minute individual, couples, and family sessions is $140. I also provide 90-minute sessions upon request starting at $200. I value accessibility and believe mental health care should be as attainable as possible, so I offer a limited number of reduced-rate spots for clients who may qualify. If cost feels like a barrier, I’m always open to discussing options.

  • I am presently in network with Aetna Commercial and United Commercial (UMR, Surest, UHC). I am otherwise an out-of-network provider; however, I can provide a monthly “superbill” that you may submit to your insurance company for potential reimbursement, depending on your plan’s out-of-network benefits. I encourage you to contact your insurance provider to learn more about what they may cover. *Please note that there is no established American Medical Association code for billing for couples therapy, therefore insurance cannot be billed or reimbursed for these services.

  • I offer both. For Telehealth, I use Simple Practice, which is a HIPAA-compliant platform. If you prefer Telehealth, please ensure you have access to a private, quiet space without interruptions.

    If you prefer in-person sessions, my office is located in Louisville, Kentucky, on Poplar Level Road. The exact address and suite number will be provided upon booking your intake session.

  • Clients who are open to reflection, collaboration, and curiosity about their patterns and relationships tend to do well in my practice. If you’d like to learn more about my values to better gage fit, you can do so by clicking here.

  • I am physically in the office Monday through Thursday, and do not work on weekends. My typical hours are:

    Monday: 10 am - 5 pm (last session starting at 4 pm)
    Tuesday: 10 am - 5 pm (last session starting at 4 pm)
    Wednesday: 10 am - 5 pm (last session starting at 4 pm)
    Thursday: 8:30 am - 4:30 pm (last session starting at 3:30 pm)
    Friday: 8 am - 1 pm virtual only (last session starting at noon)

  • Email me at emily@emilydeanlmft.com or reach out using the contact form and I will aim to respond within 1-2 business days to discuss next steps.